Privacy Policy

What We Collect

In order to provide golf enquiry quotations and to manage and secure your booking, we will collect a minimal amount of personal data, which is safely stored and processed on our internal systems, in order for us to contact you. We promise, therefore, that any information you provide to us is used only for the specific purposes it was collected for which consent was given.

This policy also explains how we collect, use, and store phone numbers provided for SMS and WhatsApp communications, in accordance with carrier and regulatory standards.

We may collect the following information:

First name and last name
Contact information including email address and telephone number
Demographic information such as postcode, preferences, and interests
Other information relevant to customer surveys and/or offers

What We Do with the Information We Gather

We promise that data will only be collected and processed when absolutely necessary to do so and we will never rent, sell, or otherwise distribute or make public your personal data.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To manage your account, holiday quote, and booking.
Internal record keeping.
We may use the information to improve our products and services.
If you opt in, your contact information will be held within our email marketing database (e.g., MailChimp) for as long as we continue to use that service or until such a time as you specifically request removal from the email list.
We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

We may use your contact details to send service-related or promotional messages by SMS or WhatsApp, with your consent.

Messaging and Communications

Golf Travel Centre may use your contact information, including your phone number and email address, to send you messages related to your enquiries, bookings, payments, and travel updates. With your explicit consent, we may also send occasional promotional messages, such as limited-time golf tour offers or early access to new packages.

Consent to receive messages is obtained through our website enquiry forms or when you initiate a conversation with us via SMS or WhatsApp. When submitting an enquiry form, you may be asked to tick a checkbox that states:

“I agree to receive SMS and WhatsApp messages from Golf Travel Centre about my enquiry, booking updates, and special offers. Message and data rates may apply. Consent is not a condition of purchase.”

If you contact us first by SMS or WhatsApp, our initial reply includes a notice that by continuing the conversation, you agree to receive messages about your trip, bookings, and special offers.

You can opt out of receiving text messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive communications from that channel. To resume receiving messages, you may reply START at any time.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan.

We do not sell, rent, or share your phone number with third parties for their marketing purposes. We use trusted service providers (such as messaging platforms and telecommunications partners) only to facilitate delivery of our communications, and we ensure all such partners comply with applicable privacy and data-protection laws.

All communications comply with CTIA guidelines and relevant carrier regulations.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

About Our Web Server

Golf Travel Centre has secure hosting and all traffic (transferal of files) between our website and your Internet browser is encrypted and delivered over the latest industry standard and secure HTTPS.

If contacting Golf Travel Centre via a contact form or via email, the data will be sent using email over SMTP (Simple Mail Transfer Protocol). Our website is protected by SSL meaning that any communication sent from the website is encrypted before being delivered across the Internet.

Third Party Data Processor

Mailchimp is a carefully chosen third-party data processor. You can find their privacy policy here.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Declining cookies may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. We do not have any control over those other websites and cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information (Your Rights)

You may choose to restrict the collection or use of your personal information in the following ways:

Opt-Out of Marketing: Whenever you are asked to fill in a form on the website, you can choose to not tick the box so that you do not receive any direct email marketing from Golf Tours. All of our newsletters contain an unsubscribe link.
Manage Preferences: Our emails also contain a link to manage your preferences within the marketing service (e.g., Mailchimp).
Change of Mind: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you by writing to or emailing us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, and we will promptly correct any information found to be incorrect.